"My journal arrived today. Thanks so much!!! I love Phasha journals and the store in Edmonton that sold them shut down. I was so excited to find your website! Thanks again!" - Lac La Bice, Alberta

"I just wanted to let you know that the fact you put a hand written card in the gift for my friend was extraordinary. Not only do you have lovely stock, you clearly have a sensational level of customer service and a fantastic sense of style. I am blown away and VERY grateful. I will be recommending your company to everyone. You are marvellous."  - New South Wales, Australia

"I think you are a cracking company, I will pass the word to friends and family. I work for myself and realise the key to good business is communication and we have communicated very well on small transaction. I have appreciated all the help throughout the sale, keep doing what you are doing!" - London, UK

"AWESOME  boxes, can keep about anything in them."  - Idaho, USA

"I also wanted to let you know that your companys customer service is exceptional. So few companies offer customer service that is above and beyond what is expected. I will definitely be relaying positive things about your company to everyone I talk with. Keep up the good work." - Kelowna, BC

"Thank you so much, that was service!!  I have to admit, I have never bought anything on line before, and was unsure because I could not physically see the product. But it is really nice. Thanks so much for the great service." - Langley, BC

"That was amazingly quick. I am very impressed with the website and service. The gifts are just EXQUISITE!" - Avon, UK

"This service has been fantastic and you have been very helpful. Thanks ever so much for all your help, I will defintely use Heartwood Gifts again and recommend it to others." - Cheshire, UK

"May I just say that I love it [journal]!!  It is better than I expected. Thanks again for not only a wonderful product, but excellent customer service as well." - Cheshire, UK

"I like your web site - It is easy  to use. I was looking for wooden placemats [and] I intend to use yours in an exhibit." - Colorado, USA

"You have a great site and excellent products - Thank you and BRAVO!"  - Winnipeg, Manitoba

"Thanks so much for the wine bottle holder. It is BEAUTIFUL!...I will tell everyone to check you out!" - Caronport, Saskatchewan

"I would like to say that the level of service received was EXCELLENT! The website was easy to access and navigate, and was well suited to the products you sell. It was a pleasure doing business with you." - New Westminster, BC

"I will definitely recommend your product to friends and family both because it is truly a stunning  item as well as the INCREDIBLE customer service you provided. Thank you again for your DILIGENCE - it was truly appreciated."  - San Jose, California

"I was really impressed with how quickly you responded to my inquiries and how you kept me abreast of the status of the item." - California

"My mom just called (from Surrey) to say that she received the gift I bought for her from your site. Thank you for your prompt service.  I did not expect that you would hand deliver it yourself - great service!"  - Tyne and Wear, UK

"Good gifts for my friends for the Holidays.  The item itself is a WONDERFUL idea and the wood is very BEAUTIFUL. Thanks for letting me find you."  - Rochester, N.Y.

"Having resolved to try journal writing, I have concluded that your books are the best on the market. I am delighted to have discovered them. That your company is Canadian and socially minded are bonuses." - New Brunswick, Canada

"Wow, you are fast. I just placed my order yesterday. I got the tracking number for the parcel, thank you. I cannot wait to receive the handcrafted gifts my husband is going to love it. Thank you for your e-mail in letting me know about the progress of my order, it is much appreciated." - Saskatchewan, Canada

"I want to thank you for your thoughtful correspondence.  You truly do convey the kind of customer service that is so well appreciated and unfortunately too often missing in our busy world today." - Wichita, Kansas

"I received the scroll yesterday and I love it. Thank you for all your help.  I have shared your website with several people and will continue to let others know." - USA

"I really appreciate your high level of customer service.  It is refreshing and will have me recommending your site to others." - Burnaby, BC

"I just received my journal today and I absolutely love it!  It looks great and I can not wait to begin using it.  Thank you for the great product and speedy shipping." - Boylston, Nova Scotia

"Thank you very much for personally delivering the wonderful wine holder and beautiful necklace.  I know my friend will enjoy the wine holder and I love wearing the necklace. It is wonderful to see a company out there supporting the artist of handcrafted arts.  I look forward dealing with you and your company in the future." - Richmond, BC

"I really appreciate the extra things you did. It was a huge help. If there is ever anything I can do for you in the Orillia/Toronto area just let me know." - Toronto, ON

"Thank you so much for your kindness and time. I hope you have a wonderful holiday season!!! Thanks again." - Munnsville, NY

"Thank you so much for going above and beyond to ship this gift. I must say, this is the second item I have ordered through you and really appreiciate the personal touch. I have shared with all my family and friends so hopefully I can repay you through word of mouth!" - Montclair, VA

"Thank you so much for caring enough to be aware that my order needed to be here before Christmas. The personal note was a very nice added personal touch. I look forward to further shopping. Merry Christmas." - St. Johns Newfoundland

"I am sure I will be visiting your website again as well as referring you to some friends I know have been looking for a product like yours." - Owen Sound, Ontario

"I am currently living overseas and it is good to know I can rely on a company back home to deliver christmas gifts. Thanks a million" - Mozambique

"I have received my basket. I ordered it as a birthday present for my sister, and I am now thinking that I will have to order one for myself as well in the near future. Thank you very much." - Hollywood, Florida 

"I just received my gifts today and I just wanted to say thank you - they are beautiful! I ordered the inukshuk bottle cork and bookclips and I will be sending them to my brother in New Zealand. I will definitely use Heartwood Gifts again." - Oakville, Ontario

"Any catches with this? These look great. Love what I see on here..." - Toronto, ON