Happy Customers

"Thanks for all your help with my order.  It is greatly appreciated.  The wood pendant fits the "WOOD" theme for our 5th wedding anniversary... hope my husband loves it!!!" - Jennifer - New Brunswick

[facebook comment] "We recently ordered some beautiful, vegetable dyed, hand-made journals from Heartwood as gifts for our panellists. We were so pleased to find such a unique and sustainably, Canadian made product. And the service is great! Thank you so much Curtis!" - Melissa - Toronto, ON

"It was [Celtic leather journal] a much appreciated gift for the man I love. He said it was very beautiful and well made! The customer service at this company is wonderful!!! So, thanks you guys so very very much for the wonderful valentines day gift." - Heidi - Abbeville, Louisiana

"Thank you for the great service on getting back to me every time I had a question. It was awesome to deal with you and your company. I will defiantly be looking at more of your products for future purchases. My wife's birthday is tomorrow and I know she will love the basket so thanks again!!" - John - Southbury, Connecticut

"Thanks a million for sorting out this order. When I spotted the online [chat] feature and you came online, things went steadily better. You calmly sorted out the way to solve the problem, and guided me through the process without a hitch. Your attitude and help were much appreciated. I recommend you to your company as a star." - John - Victoria, BC

"I received my boxes today and just wanted to Thankyou soooooo much for being so prompt with my order! It came so quick and packaged with care and I just wanted to Thankyou so very much!
I Love them all and they will be treasured forever so Thankyou!" - Patti - Leduc, Alberta 

"I wanted to let you know that I received my order today, and I'm thrilled with the items I purchased.  Everything is perfect!  I will definitey order from you again.  Thanks so much." - Sharon - Cold Lake, Alberta

[product review] "I am more than pleased with my order- my boyfriend is Celtic and he is going to love this when I give it to him! The delivery was very quick, and I received a personal note from the company- I could not have been more happy! I will definitely be making similar purchases from here in the future!" - Danielle - Halifax, Nova Scotia

"...Once again I can't thank you enough for your great customer service. I am highly recommending you to everyone!!" - Jessica - Victoria, Australia

"I wanted to say that I truly appreciate your commitment and service. I got the journal on Christmas Eve, and was able to wrap it up in plenty of time for my sister. She loved it! I have one of your journals myself and I swear by them. I really appreciate the hand-written note and the care you evinced. It really sets your business apart, and I won't forget it!" - Megan - Edmonton, Alberta

"Such a gorgeous little box! The wood is beautiful and it's finished nicely. Now that I've found your website, I'll definitely shop here again. I've told everyone about it, too!" - Margaret - Surrey, BC

"Hello, I recently bought one of your small Celtic leather journals for my girlfriend. I wanted I let you know how lovely a piece it is, and how well it was received! I'll be sure to mention your products to anyone!" - Trevor - Vancouver, BC

[product review] "Friends have been fascinated by my wine bottle holder for years. It was a gift. Now I know where to buy them for my friends that are so fascinated." - Tom - Queenstown, Maryland

[product review] "This was my first time ordering from this company so I didn't quite know what to expect. Amazing! They were very personable and helpful. The product was terrific and the shipping was extremely reasonable. Now I am looking forward to ordering more from them in the future." - Jackie - Port Coquitlam, BC

[product review] "This journal is absolutely beautiful! I feel so blessed to have gotten one for Christmas! The smell and feel of the leather, how perfect the raised hearts are that you know what they are without seeing them, the silky smoothness of the pages, the intricate sturdy clasp... everything about this journal is perfect. I love it! I can't wait to write in it, but am afraid too all at once. It's so beautiful. Thank you also for the handwritten note included with it. It personal touches like that that make perfection even more perfect. Thank you!" - Audra - Vancouver Island, BC

"I appreciate your lovely gift store, and I will certainly shop again.
Be well. Sincerely from Pennsylvania." - Patty - Johnstown, Pennsylvania

"I am in Japan and you have no idea how happy I am to find your site! I have been searching for weeks and just couldn't find anything. When I saw your site, I knew what to get for who, right away! Thank you!" - Leah - Ichikawa, Japan

"Thank you for the exceptional service with my last order. I love love love [Phasha Journals]! Its a must on my list :)" - Shannon - Burlington, ON

[product review] "Heartwood Gifts gave great service. My questions were answered very quickly and I can't believe how quick I got my order.  The pendant is very beautiful as well.. a great hand made canadian gift to give! " - anonymous

[product review] "This 4-compartment basket is absolutely stunning! I bought it as a gift for the holidays and am certain that the recipient will love it. So happy!" - anonymous

"My mom loved her gift [Tiffany-Inspired Lamp]! Merry Christmas" - Monique - Dalmeny, Saskatchewan

"Thank you for sharing your beautiful creations! I was pleased with the quality and detail of the pendant. It's stunning! I was also pleasantly surprised with how quickly it was sent to me - thank you for your prompt attention to my order. It was greatly appreciated and a piece that will be treasured forever." - anonymous

[email review] "I use leather journals as wine journals.... so I go through them pretty quick; after sticking on the labels and doing a write up. It's hard to find large journals so I think I've looked at them all on places like amazon and etsy. I bought my last journal from Heartwood and really liked it. This time I thought I might change it up a bit.. but inevitably, found myself drawn to Heartwood's selection again, both in terms of quality, size and value for money. You get a nice little hand written note from the guy at Heartwood as well, which is a nice touch. If you are looking at good value for money, coupled with a well made journal, I'd highly recommend Heartwood's. I've bought 2 different ones in the last couple of years and been extremely pleased with both." - Pete - Ottawa, ON

“I would like to thank you for the 4 beautiful baskets I received.  I am giving 3 as Christmas gifts and keeping 1 for myself.  Thanks for the great service” - Linda - Oak Lawn, Ilinois

"Thanks for the personal handwritten note on my receipt!  Love my journal and the order came very quickly indeed." - Noelle - Calgary, Alberta

[product review] "The cake testers were just as I expected - beautiful! I've looked for these everywhere after buying one in a store for my sister a few years ago. I loved them so much I ordered one for me and one for all the baker's in my family! The customer service was great and they were shipped quickly." - Mary Grace, Wolfville, Nova Scotia

[email review] "I received the lamp I purchased for my Mother for Xmas and was a little worried as I hadn't seen it in person. I quickly opened up the box and was first surprised at how well it was packed. The lamp when I put it togeather was absolutely beautiful and I know my Mother who has wanted one for years will be as thrilled as I am. It is more beautiful that I had expected! Thank you so much!" - Sherry, Nova Scotia, Canada

"I just wanted to let you know that the journal arrived and it is beautiful. I love it! It's old-wordly, and the paper is fantastic. It's even thicker and more impressive than I expected. I can't wait to see the look on my friend's face when she opens it!  Thank you for a great gift buying experience." - Beth - South Easton, MA

[product review] "I love the [Jonathan's Wild Cherry Spoon] tongs I just purchased as a gift for a family member. The wood is beautiful and it is finished nicely. Great product!" - Greer - Kingston, ON

"I was so glad to recieve my order so quickly. I ordered it for my mom-in-law. It will be a surprise for her. We saw these spoons on vacation this summer. She loved this spoon for jams and bought three of them for her 3 daughter-in-laws and forgot to buy one for herself. She was so disappointed when she realized it when we were back home from Canada. So, I searched your company on-line and was happy you carried the EXACT spoon. It will be a great surprise for her. I appreciate your effort to get it to me before the holidays. Many thanks from Texas!" - Gloria - Austin, TX

"I ordered the two [bookmarks/bookclips] as gifts for my friend’s daughters, who live in New York, and so I really like that they are handcrafted in Canada.  Then when I sent my sister the link to your website, she also loved the bookmarks and saw a few other things that she liked.  We both think your website has some very nice things!" - Loretta - Toronto, Ontario

"Your website has some beautiful items. I absolutely love the seed paper - what an amazing idea. I will definately be coming back in the future to purchase. It has been quite a search to find salad tongs similar to these; I am purchasing as a Christmas gift for a family member who loves a similar set that I have but they were purchased in Chicago and I have been searching for them for a few weeks now with no luck until your shop - just wanted to say thank you." - Greer - Kingston, Ontario

[product review] "A beautiful web site, awesome products, fabulous service. First rate company, highly recommended :)" - Bill & Gail - Winnipeg, Manitoba

"Thank you SO MUCH for the gorgeous journal. It is incredible - it is even better than I was expecting, and the personalized hand written note on the receipt was also great, you really go above and beyond for your customers. And the shipping was so fast. I just can't thank you enough - I am an ecstatic customer right now, and will most certainly be ordering more in the future. thank you thank you thank you!!" - Lindsey - Calgary, AB

[product review] "I've been looking for ages for a journal big enough to hold all my writing and photo's, etc., and with an old look feel to it, and finally found it!" - Sue - Quebec, Canada

[emailed review] "I ordered a Phasha Leather Journal from Heartwood Gifts recently that had gone on quite an adventure throughout Canada Post's system. After speaking with Canada Post and learning that there was a major mix up with my mail, I contacted Heartwood Gifts to follow up with the parcel in hopes to find out where it was.The customer service was exceptional! I received follow up emails as well as two very pleasant phone calls. I am happy to report that the journal has been located. I will definitely be ordering from Heartwood Gifts again and sharing my experience with friends and family. Thank you for genuinely caring about your customers!" - Ryn - Toronto, ON

"My journal arrived as scheduled...thank you for the secure packaging and promptness. The journal is indeed a beautiful work of leather and excellent paper. The paper does take pen and ink very well and I couldn't be happier. Thanks again for this fine journal mate. You will probably hear from me again in the near future." - Leo - Kitchener, ON

"Hello - I would just to thank you for the quick service and great gifts I purchased from your store!" - Colleen - St. Catharines, ON